Privacy Policy | FansubPanel
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Privacy Policy

Last updated: September 13, 2026

This Privacy Policy explains how your personal data is processed when you use FansubPanel ("Service"). The data controller is Moteze Software, LLC, a company incorporated in the United States (State of Delaware). Your data is processed and stored on servers located in the United States and in other countries where our service providers operate.

Seller / Data Controller Information

Name
Moteze Software, LLC
Address
1111b South Governors Avenue STE 40913 Dover, DE, 19904 US
Email
[email protected]
Phone
+12202013991
State
Delaware
Company Reg. No
10372481

1. Data We Collect

  • Account data: username, name, email address, optional phone, profile photo.
  • Usage data: session information, IP address, browser/device information, activity logs (audit logs).
  • Content data: teams, series, chapters, tasks, messages you create and files you upload.
  • Payment data: card details are never stored by us; they go directly to payment providers (Stripe, Paddle). We only receive transaction status and subscription identifiers.
  • Optional integrations: your Telegram chat ID and username when you connect Telegram.

2. Purposes of Processing

  • To provide the Service and manage your account and subscription.
  • To send notifications (email, Telegram).
  • To ensure security, prevent abuse, and meet legal obligations.
  • To improve the Service and perform optional analytics.

3. Legal Bases

We process your data based on performance of a contract (providing the Service), legitimate interest (security, improvement), consent (optional analytics/integrations), and legal obligations.

4. Third Parties and Transfers

  • Stripe and Paddle — payment and subscription processing.
  • Telegram — notification delivery if connected.
  • Cloudflare — infrastructure, security and region detection.
  • Google Analytics — only if enabled by the administrator, anonymized usage analytics.
  • Email delivery provider — transactional emails.

5. Data Retention

We retain your data for as long as needed to provide the Service and for the duration of legal retention obligations. When you close your account, your Content is deleted or anonymized within a reasonable period, except records we are legally required to keep.

6. Your Rights

You have the right to access, rectify, erase, object to processing, and port your data (under the GDPR and, for California residents, the CCPA, as applicable). We do not sell your personal information. To exercise these rights, contact [email protected].

7. Security

We apply reasonable technical and organizational measures to protect your data (encryption, access control, permission system). Note that no internet transmission is 100% secure.

8. Cookies

For details about our cookie usage, see our Cookie Policy page.

9. Contact

For privacy questions: [email protected]